Understanding the journey your users undertake can help product managers identify areas of improvement and opportunities for innovation. A User Journey template in Notion can streamline the process of mapping this journey, ensuring that every touchpoint is analyzed for its effectiveness and potential for enhancement. Before venturing into creating your own User Journey template, consider exploring the templates listed below to simplify the process and ensure a more thorough analysis of user interactions.
1. Usability testing template
This template is created to help with your usability testing sessions the template includes:
Testing flows & scenarios for each participant
Participant's database
Participant's sessions timeline
I've created this template for a personal project and it helped me a lot, i hope it will help you the same way
2. AI User Persona Generator
User Persona Generator is designed to help entrepreneurs, marketers, and business owners create detailed personas effortlessly. Simply input a brief description of your business idea and the target audience, and the Notion AI will generate a comprehensive persona for you, filling in each section (Problem, Pains, Goals, and so on) with relevant information extracted or inferred from your input. You can then customize each section as needed and download and share your persona with your team, stakeholders, or anyone else!
3. Stakeholder Walkthrough Template
A stakeholder walkthrough brings end-users, the product team, and other stakeholders together to evaluate early prototypes, providing actionable recommendations for improvements and building empathy. Early prototypes can range from flowcharts, and paper prototypes to interactive wireframes.
4. Customer Onboarding Process Flow
Map out and plan your customer's onboarding journey using this linked Notion workspace to think through every step. From pain points to personas, key milestones and more.
5. User Persona Dashboard & Profile Template
Seamlessly capture user research, visualize your typical customer, and craft impactful products that leave a lasting impression. Experience the joy of bringing your ideas to life and creating real impact with this user-friendly and enjoyable template. This template helps UX / Product designers who need to create user personas quickly and efficiently, Product managers who want to better understand their target audience, CEOs / Entrepreneurs who need to identify their ideal customer and tailor their marketing efforts accordingly.
6. Customer journey mapping
Customer journey maps are an essential piece of any marketing or product strategy, but trying to fit all the subtle (and critical) details into a 5x5 grid just isn't viable.
This template lets you leverage Notion's infinite canvas to map richly detailed customer journeys that convert.
You can use it to help you or your team map out:
- Key user journey stages
- Target personas
- Goals & pain points
- Actions & endpoints
- Use cases, touch points
- Key projects & campaigns
- Surveys, targets, KPIs and more.
7. Advanced Service Blueprint
This Service Blueprint was created for the very nerdy service designers out there. It gives you pre-built automatic analysis of your template, pre-built blocs as inspirations and everything can be adapted 💪
The template automatically 🤖 sorts the information you add in it to provide you with an analysis. In this analysis you can for example see:
What are the actions taken by every stakeholder or actor 👤
What metrics or user research elements validate the blueprint 📊
What questions and ideas need to be explored further in the next steps ✅
Stakeholder database
One of the system that allows you to have an automated analysis of your service blueprint is the stakeholder database 🤓. With this database you can link actors and stakeholders actions from your blueprint to a same person.
This allows you then to get an overview of all the actions that this stakeholder takes in the service.
Tips and tricks included
New to Notion but feeling nerdy? Cool, I've added a few tips and tricks in the documentation that should help you. I cover there stuff like:
The possibility to have a focus view 👁 of your service blueprint
How to use color coding 🎨 for the different stages of your blueprint
Where to get lovely illustrations ✏️ to pimp your blueprint
8. Critical thinking in UX
Unlock the power of critical thinking with my comprehensive Notion template designed specifically for the dynamic world of UX design. This meticulously crafted template serves as a roadmap to guide you through each stage of the design process, seamlessly integrating critical thinking principles.
Navigate through well-defined sections that prompt thoughtful analysis and decision-making. From problem identification to solution implementation, the template encourages a systematic approach, fostering a deeper understanding of user needs and challenges.
9. User Journey Map
Our User Journey Map template offers a detailed approach to understanding your users' experiences. The database allows you to map key stages like activation and onboarding, while tracking actions, touchpoints, emotions, and more. By identifying opportunities and pain points, you can better strategize your user engagement. The embedded Miro board and Figjam file offer visual renditions of the user journey, helping your team gain a comprehensive understanding of your users' interactions with your product or service.
10. Advanced and Minimal Expandable Service Blueprint
Service Blueprints can be overwhelming. This template helps the viewer choose which type of information he wants to focus on by having to choose to open or close different "toggles"
Comes in two flavors 🍦🍧
This expandable service blueprint template comes in two complexity levels. Start with the minimal template or get crazy with the advanced one.
For example, the viewer can focus on the executive summary by showing it, and hide all other information in order to not be overwhelmed by all the details of the Service Blueprint.
